Privacy Policy

This Privacy Policy explains what personal information NewGenRN collects, how we use it, and the choices you have. By using NewGenRN you consent to the practices described below.

1. Information We Collect

We collect only what we need to run the Service and help you study:

• Account information — name, email address, and password (stored hashed).
• Payment information — processed by our payment provider. We never see or store your full card number.
• Study activity — questions attempted, answers, time-on-task, and progress. Used to power performance analytics.
• Device and log data — IP address, browser type, and pages visited, for security and product improvement.

2. How We Use Information

• To provide and personalize your study experience.
• To process payments and honor our refund and pass-guarantee terms.
• To send transactional emails (receipts, account updates, support replies).
• To improve content quality and detect abuse of the Service.

3. Sharing

We do not sell your personal information. We share data only with vetted service providers who help us run NewGenRN (hosting, payment processing, email delivery, analytics), and only to the extent needed to provide their service. We may disclose information if required by law.

4. Cookies

We use a small number of cookies to keep you signed in, remember preferences, and measure aggregate usage. You can disable cookies in your browser, but parts of the Service may not work as expected.

5. Data Retention

We keep your account and study data for as long as your account is active. You can request deletion at any time by emailing support@newgenrn.com. We may retain limited records (such as receipts) as required for tax or legal purposes.

6. Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you. To exercise these rights, contact us at support@newgenrn.com.

7. Security

We use industry-standard safeguards including encryption in transit (TLS), encrypted passwords, and access controls. No system is 100% secure, but we take our responsibility to protect your data seriously.

8. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

9. Changes

We may update this policy from time to time. Material changes will be posted here with a new "Last updated" date.

10. Contact

Questions about privacy? Email support@newgenrn.com.